Quick Reference Guide

Phone Training

Please note. I misspoke, the phones are a vvx300 & vvx400. Not vvx500.


After your device arrives, just follow these simple instructions to get it activated and ready to go.

Customer Administration Portal Quick Start Guide

download Customer Administration Portal (PDF)

download Call Recording (PDF)

download Hosted Fax (PDF)

IP Phone Quick Start Guides

download Polycom® VVX® 300 (PDF) (Video Tutorial)

download Polycom® VVX® 400 (PDF) (Video Tutorial)

download Polycom® VVX® 500 (PDF) (Video Tutorial)

download Polycom® VVX® 600 (PDF) (Video Tutorial)

download Polycom® SoundStation® 6000 (PDF) (Video Tutorial)

download Yealink® IP Dect Phone W52P (PDF)

download Grandstream® IP Dect Phone DP715 (PDF)

Polycom VVX Expansion Module

download Polycom® VVX® Expansion Module Quick Start Guide (PDF)

download Polycom® VVX® Expansion Module Paper Template Directory Card (DOC)

VIPresence Quick Start Guides

download VIPresence for Android (PDF)

download VIPresence for iOS (PDF)

download VIPresence for OS X (PDF)

download VIPresence for PC (PDF)

VIPresent Now Quick Start Guide

download VIPresent Now (PDF)

Fax Quick Start Guides

download NetGen Smart ATA™ for Fax Line (PDF)

ANPI VIP Receptionist

download ANPI VIP Receptionist User Guide (PDF)

ANPI VIP Call Center

download ANPI VIP Call Center User Guide (PDF)

download ANPI VIP Call Center Overview (PDF)





Dialing Short Cuts

  • Use *11 to pull a call to your cell phone
  • *72 Call Forwarding Always Activation
  • *73 Call Forwarding Always Deactivation
  • *90 Call Forwarding Busy Activation
  • *9 1 Call Forwarding Busy Deactivation
  • *92 Call Forwarding No Answer Activation
  • *93 Call Forwarding No Answer Deactivation
  • *44 Call Recording (if enabled)
  • *67 Calling Line ID Delivery Blocking per Call
  • *65 Calling Line ID Delivery per Call
  • *68 Call Park *88 Call Park Retrieve
  • *98 Call Pickup * 1 1 Call Retrieve
  • *69 Call Return
  • *70 Cancel Call Waiting
  • *99 Clear Voice Message Waiting Indicator
  • *55 Direct Voicemail Transfer
  • *78 Do Not Disturb Activation
  • *79 Do Not Disturb Deactivation
  • *62 Voice Portal Access
  • *66 Last Number Redial