A call attendant is the tool that allows you to control your callers’ experience. With customer service and business work flow in mind we can create the perfect balance of getting to someone quick and the right person the first time.
Call attendants in combination with call groups and call burst ability will have you covered. Sometimes we want all of the phones to ring before we give the caller options to route the call. This is where call groups come into play. We create call groups and assign people’s extensions to them allowing for direct ringing of those phones. Call burst ability allows your service to be elastic and expand as you need it to. Call burst ability is key to your business. We insure you never lose a call. This is also a unique feature to the Alaska Phone Company service.
|Call Attendant||Find Me Follow Me||Training Mode||PC Integration||Cell Integration|
|Call Groups||Call Recording||Detailed Reports||Call Burst Ability||Local Support|